To book for any of the 2020 events please ( Click here )
For any assistance with booking please call 343-264-2468
Refund Rules
Refund Type | Minimum Notice Nights | Refund Percentage / Non Refund Nights | Refund Amount Is By Nights | Apply Fees | ||||||
---|---|---|---|---|---|---|---|---|---|---|
Cancellation | 180 | 100 | No | Yes | ||||||
Cancellation | 31 | 75 | No | No | ||||||
Cancellation | 4 | 25 | No | No | ||||||
Cancellation | 0 | 0 | No | No |
Happy Green Acres Code of Conduct 2020
This code is in effect from the May 1, 2020 to October 30, 2020
Campers, Happy Green Acres Campground welcomes you
Please read this Code of Conduct and review it with all family
members. The rules in this Code must be followed to ensure we all stay safe and do not engage in activities that contravene any
Provincial or Federal Government regulations and ensure we comply with all health regulations.
This Code is over and above our normal campground rules, which still apply. Strict enforcement of all rules will be in place for all
registered names on your occupancy agreement.
Any camper, regardless of age who breaches this Code will be asked to leave the campground immediately and your Licence of Occupation or booking will be cancelled immediately.
If you have a fever or flu-type symptoms, please stay home. If you have tested positive for COVID-19, are a presumptive case, or have been in contact with anyone who has tested positive or is a presumptive case, we request that you do not attempt to enter the campground. Please remain at your residence until you haven been cleared by your local health department and/or you have finished your self-isolation of 14 days.
At this time, we will be operating under the following rules. These rules may change as the Ontario or Federal Government
amends legislation.
Everyone must register at the office upon arrival.
Common Areas:
Facial coverings/masks MUST be worn inside enclosed public spaces/settings that are openly accessible to the public.
-Office/store
-Clubhouse
-Public bathrooms and laundry
The Instruction comes into effect as of Tuesday, July 7, 2020 at 12:01am and will be reviewed on September 30, 2020.
“Face Covering/Mask” means: a cloth (non-medical) Mask, medical Mask or other face coverings, (e.g., bandana, a scarf or cloth), for filtering respiratory droplets that securely covers the nose, mouth, and chin and is in contact with the surrounding face without gapping.
Walking around Campground: At all times campers must obey social distancing rules as mandated by the Province of Ontario. Currently, you must stay 2 meters or 6 feet away from other campers. You may use walking trails if social distancing rules are followed.
Limit of People on a Campsite: Until such time as the Government of Ontario amends the number of people allowed to gather, we are limiting the number of people allowed on a campsite to only the people listed and permitted on that site. Or a Maximum of 10
Children and/or Under the age of 16: We expect that all parents will ensure their children will obey the rules 24/7. If your
children cannot follow these rules, please do not bring them to the campground at this time.
Activities: Activities that can be undertaken obeying all social distancing and gathering restrictions will only be run.
Limit of campers in an area
Campers are expected to respect and obey all signage which restricts the number of people permitted in certain areas. Social
distancing and gathering rules must be followed.
Office/Store
The office is open by appointment only. Please do not enter the office if you see another customer already inside.
Please line up outside of the office and obey all social distancing rules.
If you are with a family member please ask them to remain outside unless it is required, they be present.
Please read all signs before swimming.
Appointment Only
Sunday – Thursday, 30 minute timeslots. ( Maximum 1 hr per day)
Friday and Saturday, 30 minute timeslots. ( Maximum 30 minute per day)
Please TEXT 343-264-2468
-Date
-Time
-How many people
-Site number
Wait for the response “CONFIRMED” before entering the pool area)
-4 people maximum in pool or pool deck area at one time.
Unless everyone in the pool is from the same family unit.
-You must obey social distancing rules as mandated by the Province of Ontario.
Respect of others and staff
All Customers, guests and staff are responsible for respecting the dignity and rights of everyone at the campground. Every
person has a right to expect their time at the campground will be without any type of discrimination or harassment. We will not
tolerate, ignore, or condone discrimination or harassment and we are committed to promoting respectful conduct, tolerance
and diversity at all times.
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company, Happy Green Acres Campground “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Canada Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. Employees and Company will not have access to your payment information. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Confidentiality
Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer
Exclusions and Limitations:
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment
MasterCard and Visa Credit Cards are acceptable methods of payment. Our Terms are payment in full at time of reservation. This will cover the Camping fees required in full but all other purchases such as park passes, boat passes, etc., will be charged and paid for upon arrival at Happy Green Acres Campground.Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.